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Email support
Describe the issue and include your store URL, the affected product, and a screenshot when relevant.
apps@task19.com ↗Support
Get unstuck and keep selling.
Find setup answers, open the installation guide, or email the SectionKit team.
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Installation guide
Follow the setup steps for product blocks, delivery estimates, storefront utilities, and theme setup.
Read the guide ↗?
Quick answers
Browse common questions about setup, widgets, and customization to find instant solutions and keep building.
Browse FAQs ↓Frequently asked questions
Answers for the next step.
Setup & Configuration
How do I install the widget?
After installing SectionKit, open its block library and select a widget. The Install in theme button opens Shopify’s theme editor; place the block and save.
Do I need to edit my theme code?
No coding is required. Use Shopify’s Theme Editor to add and position the app blocks.
How do I move a widget?
Go to Online Store → Themes → Customize, open a product page template, and drag the app block to the desired location.
Can I use it on vintage themes?
SectionKit is optimized for Shopify Online Store 2.0 themes. Theme app blocks require an Online Store 2.0 compatible theme.
How do I uninstall?
Remove the app from Apps in Shopify admin. Check the storefront afterward to confirm the blocks are no longer displayed.
Blocks & Features
Does the app slow down my store?
Blocks use theme extension assets. Test page performance after adding media or several interactive blocks.
Can I edit block content?
Yes. Edit the block text in Shopify’s theme editor and save the theme.
How do I change the delivery estimate?
Open the Delivery estimate block in Shopify’s theme editor. Starter supports a fixed message; Pro also supports calculated dates, cutoff times, holidays, and country rules.
Can I change block colors and fonts?
Blocks inherit your theme fonts. Starter and Pro can set custom colors in Shopify’s theme editor; Free can use the built-in designs.
Where do I set up coupons?
Create a real discount in Shopify Discounts, then enter its code in the Discount code block. See the installation guide.
Privacy & GDPR
Is SectionKit GDPR compliant?
Review our Privacy Policy for details about app data and privacy requests.
What data do you store about customers?
We store minimal data strictly necessary for app functionality. Review the Privacy Policy for full details.
Are payment details stored by the app?
No. SectionKit never accesses or stores any payment information. All transactions are securely handled by Shopify.
How do I request data deletion?
You can request complete data deletion for your store by emailing our support team with your store URL.
Still need help?
Send the team a description of your issue and the store page where it appears.
Email support ↗